Insurance and Billing

The Hetrick Center accepts most insurance plans.  Please consult your insurance booklet to see if you need your primary care physician’s referral.  Payment and copayment are due at the time of service.  Any balance not covered by insurance is the responsibility of the patient.  We understand that medical bills and insurance claims are often confusing.  We have full-time insurance specialists that are available Monday through Friday, 8 am until 6 pm to assist you.  Please call our main office in Middletown and ask to speak with the insurance and billing department at 717-944-2225 should you have any questions.

The insurance plan is an agreement between the subscriber (usually the patient) and the insurance company.  Our staff attempts to determine our patients insurance coverage specifics but we are not always given the correct information by the insurance company. Patients should bring their insurance plan book with them on the first visit if they have additional questions.

Please understand your employer has the ability to purchase an insurance plan tailored to their specifications that may be unique to them.

Although it is not possible for The Hetrick Center to be familiar with all the different types of plans and coverages we make every attempt to verify coverage with your insurance company. We rely on the insurance provider to give us the correct information; however that sometimes does not occur. Because errors do occur, it is the patient's responsibility to know their insurance plans specific benefits.

NOTE: On December 8, 2015, Drs. Scott and Mary Colman purchased The Hetrick Center. The business entity is recorded with the State as The Colman Center, PC dba The Hetrick Center; therefore, your EOB’s (Explanation of Benefits) may reflect The Colman Center as the billing provider. There is no need to be concerned that is the correct billing entity.

If you have any additional concerns, please feel free to ask to speak with a member of Management.

Thank you for allowing us to provide you with quality healthcare services.

Contact Us



Ph:  717-944-2225

Fax: 717-944-0932


Ph:  717-796-2225

Fax: 717-796-2229

Mount Joy

Ph:  717-492-0303

Fax: 717-492-0309


Ph:  717-652-4002

Fax: 717-652-4005


¿Hablas español? Por favor llame al 717-944-2225 y pida hablar con el Dr. Sargent. 


Email the Hetrick Center for information and assistance.



2017 Simply The Best Chiropractic

2017 Readers Choice Massage Therapy 


 2016 A-list Award Lancaster 


2015 Harrisburg Magazine Readers' Poll